warranty
Limited Lifetime Warranty
Warranty Registration
To activate warranty, please fill out the form below within 90 day of installation. The purpose of this activation is to ensure that Sparkled Lighting can properly maintain full and accurate records of covered Sparkled Lighting Products. Failure to timely activate the warranty will result in the Sparkled Lighting Products not being covered by any warranties offered by Sparkled Lighting.
Who Is Covered
In all circumstances, the party entitled to the warranty offered herein is the owner of the property in which any Sparkled Lighting products (the “Sparkled Lighting Products”) has been installed (i.e., the initial end-user of the Sparkled Lighting Products or property owner) (the “Covered Owner”). Such Covered Owner includes developers, builders, and/or contractors that install the Sparkled Lighting Products on a property intended to be built and developed for subsequent sale. To be entitled to the benefits of this warranty, the Covered Owner must activate the warranty within 90 days of installation of the Sparkled Lighting Products.
Any and all Sparkled Lighting warranties shall begin immediately on the date of installation of the Sparkled Lighting Products to the Covered Owner, so long as the Covered Owner has activated the warranty as provided herein (the “Warranty Activation Date”). In the case of Sparkled Lighting purchased from a third-party installer or dealer, then the warranty shall begin upon complete activation of the Sparkled Lighting mobile phone application for use of the Sparkled Lighting Products.
What Is Covered
This warranty is specifically related to Sparkled Lighting Products, not any associated labor for installation. Sparkled Lighting Products are warranted to be free from any defect in workmanship or materials. Further, coverage of Sparkled Lighting Products is fully contingent on the Sparkled Lighting Products being used accordance to their design and, in the event of installation by a third-party, installed in accordance with their instructions.
How Long is Sparkled Lighting Covered
During the Sparkled Lighting warranty period (the “Warranty Period”) provided herein, Sparkled Lighting will, at its option and discretion, compensate Covered Owners for valid warranty claims by (1) repairing the failure or defect in the event Sparkled Lighting installed the Sparkled Lighting Product, (2) offering to refurbish or replace Sparkled Lighting Product or part, or (3) offering reimbursement in the case of a failure or defect of a Sparkled Lighting Products that have been discontinued or is no longer available.
The determination of whether or not the Sparkled Lighting Product is failing or defective shall be made by Sparkled Lighting in its sole and absolute discretion with consideration given to the overall performance of the product. It is the responsibility of the Covered Owner to track Sparkled Lighting Product failures and provide documentation of instances in which they would like to make a warranty claim. Documentation may include but is not limited to the date of failure and a clear photo of the claimed issue.
Except in the event that the Sparkled Lighting warranty is void or limited as provided herein. Sparkled Lighting will provide warranty coverage from the Warranty Activation Date to the end of the applicable Warranty Period.
* In the event installation is completed by a third-party installer, Sparkled Lighting recommends that the Covered Owner enter into a labor warranty and a maintenance contract.
What is Not Covered (Exclusions & Limitations)
This limited warranty does not cover any labor for installation or otherwise. Furthermore, in addition to events voiding this warranty as provided herein, this limited warranty does not cover damage to Sparkled Lighting Products due to any cause or condition beyond Sparkled Lighting's control. Examples include, but are not limited to the following:
1. Damage or loss of Sparkled Lighting Products as a result of failure of roof, gutter, soffit, etc…
2. Wind damaging home and thus Sparkled Lighting Products.
3. Sun or UV rays fading or discoloring Sparkled Lighting Products.
4. Acts of God, accidents, fire, floods, etc..
5. Objects or persons striking home and thus Sparkled Lighting Products.
6. Improper or faulty installation.
7. Damage or loss due to improper power flow throughout the home or to the Sparkled Lighting Products.
8. Inadequate gutter or roof drainage.
9. Altering the product outside of intended use as advertised by Sparkled Lighting.
10. Neglect or abuse by the Covered Owner or any other third-party, including but not limited to invitee, licensee, or assignee.
11. Leaks caused by pre-existing conditions or structural failures on the property.
12. Any costs incurred which were not previously authorized by Sparkled Lighting in advance.
In addition to the above, any compensation offered by Sparkled Lighting will not cover any physical damage to the property, including but not limited to the surface of which Sparkled Lighting Products were installed.
Claims Process
To make a claim under this warranty, the Covered Owner is required to do so within thirty (30) days after discovering the problem, failure, or defect. Warranty claims should be directed to [email protected].
To fully evaluate the claim, Sparkled Lighting may ask you to provide, at your expense, pictures of your Sparkled Lighting Products and/or samples for Sparkled Lighting to see and test. To the extent Sparkled Lighting requires additional information, it will provide you with instruction on what is necessary to evaluate the claim. If you have any questions, do not hesitate to send questions or concerns to [email protected] or visit website www.sparkled.lighting.
Compensation
Under the terms of this Limited Warranty, the manner of compensation is at the sole discretion of Sparkled Lighting and may be issued in the following forms
• Repair the failure or defect (if installed by Sparkled Lighting)
• Refurbish or replace Sparkled Lighting Product or part
• Cash reimbursement (if Sparkled Lighting Product has been discontinued or is no longer available).
Sparkled Lighting reserves the right to utilize new or refurbished products or parts in the warranty repair or replacement process. All products and parts will be equal in function and performance to an original product or part, as determined by Sparkled Lighting in its sole discretion. The warranty of the new or refurbished parts are warranted for the remainder of the original Warranty Period.
Note: In the event of cash reimbursement, the cost will be determined by the cost of the Sparkled Lighting Product at the original time of purchase.
Transferring This Warranty
This warranty is nontransferable. Transferring this warranty only applies to a transfer of ownership via property sale by the original builder or developer to the original buyer of the property, and only if the product was originally registered within 90 days of purchase by the original buyer. If product was not formally registered and the warranty activated, Sparkled Lighting reserves the right in its sole and absolute discretion to limit or void this warranty in its entirety.
No Modifications to this Warranty
The terms of this warranty may be subject to change without further notice. In the event of any change to this warranty that may affect you as the Covered Owner, Sparkled Lighting will notify you of such change and direct you to its warranty page for review of any such changes.
This warranty may not be changed or modified in any manner whatsoever except as otherwise expressly provided in the preceding paragraph. Under no circumstance will any term of this warranty be changed or modified if not done via a written communication to you directing you to the official Sparkled Lighting warranty page. As an example, this warranty may not be changed by electronic mail (unless such electronic mail directs you to the warranty page), text message, phone call, oral conversation, or any other method of communication.
Furthermore, under no circumstance may any individual, whether or not directly or indirectly involved with Sparkled Lighting as an officer, agent, representative, employee, contractor, installer, or builder, assume any additional liability or responsibility on behalf of Sparkled Lighting as to the Sparkled Lighting Products warranties, nor may any such individual modify or change the terms of this warranty in any way or manner.
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